General FAQs

How long until I receive my order?

Each product is printed on demand so that you receive a brand new print instead of one that has been sitting on a shelf. Production times will vary, but orders will typically be shipped out within 1-2 business days with longer wait times occurring during the holiday season (November and December). During the holidays, there will be clearly advertised deadlines to ensure your product arrives on time.

Do you ship internationally?

Yes! We offer UPS shipping worldwide. International shipping costs are calculated at checkout. Delivery times vary by location. Buyers are responsible for any duties/taxes incurred.

Where are the prints produced?

All of our products are designed and manufactured in the USA at our upstate New York print shop.

Are the maps 3D?

Our shaded relief maps are NOT 3D printed. We use state-of-the-art shading techniques, developed using high-resolution elevation data and expert lighting simulations, to create an effect so real it tricks the human eye.

What shipping service do you use?

We currently use UPS for all shipments. 

Can I order a custom map?

Unfortunately we do not take commissions for any custom maps.

What is your return policy?

We offer 30-day, no-hassle returns on all products. No questions asked, if you don't like it just send it back to us. Read more about our return policy here. 

Do you offer a warranty for products missing or damaged in transit?

We are currently partnered with Route, a third party insurance that protects your order. At checkout, just select the Route option to insure your purchase. If your product is damaged or lost, go to claims.route.com to start the claims process.

Do you work with wholesale partners?

Yes! Send us an inquiry email with a short description of your shop and approximate purchase quantity. Note: we are not currently accepting online-only retail partners at this time. 

Why is there an anachronism on my vintage map?

The date printed on the Vintage Topographic maps is an approximate date that reflects the original publication. Sometimes, old maps are reprinted and small changes are made (e.g. addition of an airport) that don't fit the time period of the original publication. Additionally, in the mosaic process, multiple maps are brought together that may have been published at slightly different times. If you are interested in more technical information about the historic topo maps, reach out by email and I will answer any questions.