General FAQs
How long until I receive my order?
Each product is printed on demand so that you receive a brand new print instead of one that has been sitting on a shelf. Production times will vary, but orders will typically be shipped out within 1-2 business days with longer wait times occurring during the holiday season (November and December). During the holidays, there will be clearly advertised deadlines to ensure your product arrives on time.
Do you ship internationally?
We do not ship direct outside of the USA, but we do have some customers using freight forwarding services, such as Stackry, for getting goods to international locations.
Where are the prints produced?
All of our products are designed and manufactured in the USA at our upstate New York print shop.
Are the maps 3D?
Our shaded relief maps are printed on 2D Fine Art Satin Paper. All prints sold on East of Nowhere are 2D, which means they are flat to the touch. 3D printed products do not have this level of detail, coloring, or shading.
What shipping service do you use?
We currently use USPS Priority Mail to ship unframed posters and UPS Ground to ship framed posters.
Can I order a custom map?
Unfortunately we do not take commissions for any custom maps.
What is your return policy?
We offer 30-day, no-hassle returns on all products. No questions asked, if you don't like it just send it back to us. Read more about our return policy here.
Do you offer a warranty for products missing or damaged in transit?
We are currently partnered with Route, a third party insurance that protects your order. At checkout, just select the Route option to insure your purchase. If your product is damaged or lost, go to claims.route.com to start the claims process.
Do you work with wholesale partners?
Yes! Send us an inquiry email with a short description of your shop and approximate purchase quantity. Note: we are not currently accepting online-only retail partners at this time.
Why is there an anachronism on my vintage map?
The date printed on the Vintage Topographic maps is an approximate date that reflects the original publication. Sometimes, old maps are reprinted and small changes are made (e.g. addition of an airport) that don't fit the time period of the original publication. Additionally, in the mosaic process, multiple maps are brought together that may have been published at slightly different times. If you are interested in more technical information about the historic topo maps, reach out by email and I will answer any questions.