General FAQs
How long until I receive my order?
Each product is printed on demand, so you receive a freshly made print rather than one that has been sitting on a shelf. Production times vary based on current order volume and are shown above the Add to Cart button on each product page. Estimated delivery dates are also provided at checkout. Express fulfillment and expedited shipping options are available at checkout for faster delivery.
Do you ship internationally?
We offer UPS shipping to select countries. International shipping costs are calculated at checkout. Delivery times vary by location. Buyers are responsible for any duties/taxes incurred.
Where are the prints produced?
All of our products are designed and manufactured in the USA at our upstate New York print shop.
Are the maps 3D?
Our shaded relief maps are NOT 3D printed. We use state-of-the-art shading techniques, developed using high-resolution elevation data and expert lighting simulations, to create an effect so real it tricks the human eye.
What shipping service do you use?
We currently use UPS for all shipments. For addresses not served by UPS (such as PO Boxes and Military addresses), the carrier will be USPS.
Can I order a custom map?
Unfortunately we do not take commissions for any custom maps.
What is your return policy?
We offer 30-day, no-hassle returns on all products. No questions asked, if you don't like it just send it back to us. Read more about our return policy here.
Do you offer a warranty for products missing or damaged in transit?
If your shipment arrives damaged, please contact us as soon as possible and we’ll take care of it! At this time, we’re unable to cover orders that are marked as delivered but were misdelivered by the carrier or stolen after delivery.
Do you work with wholesale partners?
Send us an inquiry email at whole@eastofnowhere.co with a short description of your shop and approximate purchase quantity. Note: we are not currently accepting online-only retail partners at this time.
Why is there an anachronism on my vintage map?
The date printed on the Vintage Topographic maps is an approximate date that reflects the original publication. Sometimes, old maps are reprinted and small changes are made (e.g. addition of an airport) that don't fit the time period of the original publication. Additionally, in the mosaic process, multiple maps are brought together that may have been published at slightly different times. If you are interested in more technical information about the historic topo maps, reach out by email and I will answer any questions.